- Queensgate Bank and Trust Company Ltd.
- support@queengatebt.com
- Queensgate Bank and Trust Company Ltd.
- support@queengatebt.com
If the worst happens, we’ll do everything we can to help and to make the claims process easy for you. Before you make a claim, make sure you have:
When you make a claim between 08:00 – 18:00 Monday to Friday, we’ll aim to come back to you within 2 hours to progress it.
Financial and other eligibility criteria apply. Fees apply.
If there’s been an emergency or if you’d like to make a claim over the phone, call us so we can help you as soon as possible. Lines are open 24/7.
*In the interests of security for all parties, telephone calls may be monitored and/or recorded.
0800 051 1715
Lines open 24 hours a day, 7 days a week. In the interests of security for all parties, telephone calls may be monitored and/or recorded.
0345 300 0959
Lines open 24 hours a day, 7 days a week. In the interests of security for all parties, telephone calls may be monitored and/or recorded.
You have a statutory right to cancel your policy within 14 days from the day of purchase or renewal of the policy or the day on which you receive your policy or renewal documentation, whichever is later.
If you would like to cancel your Home Insurance policy, please call us:
0345 300 5898
Lines open 8am to 8pm Monday to Friday and 9am to 5pm Saturday and Sunday (excluding Christmas Day, Boxing Day and New Year’s Day). Calls may be monitored or recorded.
Listening to what you have to say about our services matters to us.