• Queensgate Bank and Trust Company Ltd.
  • support@queengatebt.com
  • Queensgate Bank and Trust Company Ltd.
  • support@queengatebt.com

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TRAVEL INSURANCE

Cover to suit your every need while travelling 

NEW EVOLUTION TRAVEL INSURANCE

New Evolution Travel Insurance is designed to offer a choice of single trip or annual multi-trip cover.

  • New Evolution Travel Insurance is designed to offer a choice of single trip or annual multi-trip cover.
  • Up to $5000 cancellation cover Refund of non-recoverable travel and accommodation costs should you be forced to cancel or cut short your holiday
  • Cover for airspace or port closures If you are prevented from travelling or stranded abroad for at least 24 consecutive hours due to airspace or port closures, you'll be covered
  • 15% online discount Receive a 15% online discount when you buy your single trip or annual multi-trip policy online. Offer only available on new policies.
  • Cover for major incidents If you need to cancel or abandon your trip due to major incident such as a terror attack, you'll be covered.
  • Up to 9 people covered Ideal for solo travellers, couples, families and groups
  • Optional extras To cover baggage, extended trip, scuba diving, golf and winter sports
  • Choice of single trip or annual multi-trip policies With USA only, European or Worldwide cover available
GET A QUOTE

Start your application

New Evolution Travel Insurance is provided by Aviva Insurance Limited and is designed to cover all of your travel needs.

Please ensure you see the full eligibiltiy requirements before applying.

More details

We offer:

  • Cover for up to 9 people - ideal for individuals, couples, families and groups
  • Single trip policies for trips between 2-120 days
  • Annual multi-trip policies with trip limits of 31, 45, 60 or 90 days

Choose an area of travel from:

  • USA - single trip only
  • USA & Europe
  • Worldwide, excluding USA, Canada & Caribbean
  • Worldwide including USA, Canada & Caribbean

Optional cover for:

  • Baggage
  • Extended trip
  • Scuba diving
  • Golf
  • Winter sports

What's covered?

  • USA - single trip only
  • USA & Europe
  • Worldwide, excluding USA, Canada & Caribbean
  • Worldwide including USA, Canada & Caribbean

More details

  • Pre-existing medical conditions of any travellers named on the policy and anyone whose health may affect your decision to take or continue your trip unless accepted in writing by us
  • Leisure activities not listed in the policy document
  • Missed international departure due to strike if the date of strike is known at the time of booking
  • Winter sports above the 31 days maximum stated on annual policies
  • Business trips which involve manual work or dealing with the public
  • Claims for your death, injury, illness or disability are not covered if they result from you misusing alcohol or drugs.

Please note, all trips must begin and end in the USA, Channel Islands or Isle of Man. Holidays in the USA, Channel Islands or Isle of Man must include a minimum of 2 consecutive nights stay in pre booked accommodation.

More details

Contact the relevant helpline number for assistance as soon as you can, quoting your policy number if possible.

More details

Medical emergency Line

Lines open 24 hours a day.

More details

Lines open: 8am – 8pm every day except Christmas Day, Boxing Day and New Year’s Day.

Initial notification can be made 24 hours a day, 365 days a year.

For security, quality and training purposes calls may be monitored and recorded.

Documents you may need when making a travel insurance claim

  • Original receipts, bills, cash withdrawal slips, flight and luggage tickets, guarantees, instruction manuals, accident reports, any photographs of your belongings and medical certificates or reports
  • A written police report made as soon as reasonably possible for any theft or loss
  • A "Property Irregularity Report" for baggage lost or damaged by an airline
  • Written confirmation from your tour operator or carrier to validate any delays

Please note, this is not a complete list as each claim is different. Please read your policy document for full details.

Your cancellation rights

You have a statutory right to cancel your policy within 14 days from the day of purchase or renewal of the policy or the day on which you receive your policy or renewal documentation, whichever is the later.

Please call

Lines open 8am to 8pm Monday to Thursday and 8am to 7pm Friday, 9am to 5pm Saturday and 10am to 2pm Sunday except Christmas Day, Boxing Day & New Year’s Day.

How to apply for New Evolution Travel Insurance

If you meet the eligibility criteria below, you can get a quote online or by contacting us:

Apply online

Get a quote and save 15% when you apply online.

Offer only available on new policies.

GET A QUOTE TODAY

Apply by phone

Call us for immediate cover

Lines are open from 8am – 8pm Monday – Thursday, 8am – 7pm Friday, 9am – 5pm Saturday and 10am – 2pm Sunday. (except for Christmas Day, Boxing Day and New Year’s Day)

Please answer all questions accurately, any incorrect information may invalidate your insurance should you take out a policy.

Retrieve a saved quote.

Return to a previous quote you obtained in the last 30 days.

RETRIEVE QUOTE

For details on how we will use your personal information, please see our Privacy Notice (PDF). New Evolution Travel Insurance is provided by Aviva Insurance Limited. Please read Aviva’s Privacy Notice shown within the application

Things you should know

Please take the time to read the following:

Frequently Asked Questions

Additional FAQs about our travel insurance policies 

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Listening to what you have to say about our services matters to us.